FAQ
-
1. What is rootedEnough?
RootedEnough is a minimalist lingerie and accessories brand designed with empowering affirmations. Our pieces are meant to remind you that you are already enough — rooted in your worth, beauty, and strength.
-
2. Where do you ship?
We currently ship anywhere in the US only.
-
3. How long will my order take to arrive?
Orders are typically processed within 3-7 business days. Shipping times vary by location.
You’ll receive tracking information as soon as your order ships.
-
4. Do you accept returns?
Lingerie: Due to the intimate nature of lingerie, all lingerie sales are final. No returns, refunds, or exchanges will be accepted.
Totes & Accessories: Tote bags and other non-intimate items may be returned within 7 business days if unused, unwashed, and in original packaging. Customers are responsible for return shipping unless the item is defective or incorrect.
-
5. What if my item is damaged or incorrect?
If you receive a damaged, defective, or wrong item, please contact us within the same day of delivery at contact@rootedenough.com We’ll arrange a replacement or store credit.
-
6. How can I contact you?
You can reach us anytime at 📧contact@rootedenough.com or through our Contact page. We aim to reply within 3 business days.